QUESTIONS FREQUENTLY
Find in this space the frequent questions asked by our users with their answers and the appropriate guide to be clarified..
Frequently Asked Questions How can I book a medical appointment?
How I can book a medical appointment?
Contact to the 4007100 option 1 Monday to Friday from 07h00 to 17h00 or send a message via Whatsapp to the 0987600940 from 09:00 a 16:30.
Now you can book your appointment virtually by clicking here
How do I schedule an appointment at HVQ DIGITAL?
HVQ DIGITAL is the new appointment scheduling service, remember that you must register with the patient's email. Learn how to schedule your appointment at HVQ DIGITAL step by step by clicking here
What is the value of the medical consultation?
The value is based on the specialty:
28 usd
Psychiatry, Psychology, Sexology, rheumatology, Pneumology, Neurology, Neurosurgery, Infectología, Allergology, Endocrinology, Neuropsicología
25 usd
Dermatology, Gynecology.
10 usd
Odontology
24 usd
Family Medicine, Internal Medicine, Pediatrics, Ophthalmology, Urology, traumatology, General Surgery, Proctology, Plastic surgery, Vascular surgery, Mastology, Cardiology, Hepatología, Head and Neck Surgery, Gastroenterology, audiology, Maxillofacial Surgery, Pain Clinic, Palliative care, diabetology, Physiotherapy, Geriatrics, Hematology, Nephrology, Nutrition, Oncology, Otorrinolarincología, Column Traumatology, pediatric specialties (except Pulmonology and Pediatric Endocrinology)
Do you consult External attends Saturdays?
No. It is currently suspended
SPECIALTIES STATIONARY
Endocrinology, Pediatric Endocrinology, Psychology, Sexology, Column Traumatology
SPECIALTY ROTARY
Psychiatry, General Surgery, Cardiology, Dermatology, Gynecology, Ophthalmology, Family Medicine, Pediatrics, Urology.
You can self-schedule your appointment through HVQ DIGITAL, or book your appointment at 4007100 option 1 Monday to Friday from 7:00 a.m. to 5:00 p.m.. You can also do it by writing to whatsapp at 0987600940.
How do I download my bills?
Enter to the website www.hospitalvozandes.com option BILLING, A window will be displayed with the following information:
USER SYSTEM: Enter the email address and password registered
NEW USERS: Record data of the person who canceled for attention (payer).
You can download your invoices in PDF format or XML.
How I can cancel my user of the website?
Send a request with the full names and identity card to mail to Customer Service: [email protected]. Within a maximum period of 48 hours, you can register your user again.
What private insurance agreement maintains the hospital?
Quito Vozandes Hospital has agreements with leading insurers of the country. For more information, see the list.
What is Chaplaincy Hospital?
It is a service designed to comfort, accompany and support patients, their families and relatives in different contexts where their contribution is required; this is: hospitals, clinics, rehabilitation centers, homes and churches.
Specialization in Chaplaincy Hospital was conceived and designed by the Hospital Vozandes Quito in agreement with the Seminario Sudamericano SEMISUD. This program consists of ten modules including: lectures, reading material, study cases, hospital clinical practice and supervision by professionals fourth level and high competence in their respective fields.
For more information contact the 4007100 ext. 3701/3702
What is the schedule Vaccination Center? Do you need to make an appointment?
Monday to Friday from 8:00 a.m. to 3:00 p.m.. No need to make an appointment, go directly to the 2nd floor, External Query.
What should I do to get my medical records?
To download your medical history, follow the steps siguinetes:
HOURS OF STATISTICAL
Monday to Friday 8H00 to 17H00, low level. (Contact 4007100 Extension 2757)
How I can pay my attention?
You can cancel your attention cash, credit card, by bank transfer or certified check. Report on payment in Cash. Remember that we have months without interest with Banco Internacional credit cards, Banco Bolivariano and Banco Pacífico.
Where should I send my resume?
Send your resume to: [email protected]
How do I know the cost of some tests?
Send your doctor asked: [email protected] or contact directly to the 397 1000 in the following extensions:
IMAGE: 3190/3191
LABORATORY: 3079/3184
CARDIOPULMONARY:3258/3259
PHYSIOTHERAPY: 3691/3692
PATHOLOGY: 3030
What is the business hours Laboratory? Should I book an appointment?
Laboratory caters Service 24 hours, 365 days of the year. It is not necessary to book an appointment, you go to the respective order and the samples indicated for treatment.
What are the opening hours of Image? Should I book an appointment?
The service caters Image 24 hours, 365 days of the year. For more information and directions exam, contact to the 4007100 ext. 3190/ 3191 since some tests require appointment.
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Attention Hours for Appointment Scheduling
